Refund, Returns, Deposit and Fee Policy

Vehicle Purchases

Deposit & Authorization
A $1,999 deposit is required to begin sourcing your vehicle.

By submitting your deposit, you acknowledge and agree:

  • TANIN JDM will begin time-intensive sourcing, research, and dealer coordination services immediately
  • $500 of the deposit is non-refundable once payment is made, as it covers these services

The remaining $1,500 is refundable only before auction bidding begins

The full $1,999 is credited toward your final vehicle purchase price

Vehicle Approval & Commitment
Once you approve a vehicle and authorize us to proceed:

  • The remaining $1,500 becomes non-refundable
  • You agree to purchase the vehicle if successfully secured within your approved budget
  • A 50% payment is required within 1–3 business days to participate in auction bidding

Failure to submit payment in time may result in:

  • Loss of the vehicle opportunity
  • Cancellation of your request
  • Partial or full forfeiture of your deposit

Auction & Purchase Terms

  • All auctions are final and legally binding
  • Once a vehicle is successfully purchased:
    • The remaining 50% balance must be paid via bank wire
  • Delays in payment may result in:
    • Storage fees
    • Penalties from sellers/export partners
    • Potential loss of the vehicle

Any additional costs incurred due to buyer delay or non-performance may be passed on to the buyer

Pricing

  • Pricing is all-inclusive to the U.S. West Coast, unless otherwise stated
  • If a vehicle exceeds your approved budget, we will continue sourcing alternatives at no additional sourcing fee

Cancellations

  • Cancelling after vehicle approval or auction participation results in forfeiture of the full $1,999 deposit
  • This is due to committed services, market exposure, and third-party obligations already incurred

Read about the full search process at our JDM vehicle search and purchase down payment deposit page



Auto Parts – Returns

30-Day Return Policy
Returns are accepted within 30 days of delivery

To qualify:

  • Item must be unused
  • In original condition
  • In original packaging
  • Include proof of purchase

Non-Returnable Items

  • Sale or discounted items (final sale)
  • Gift cards
  • Downloadable products

Condition-Based Refunds
Partial refunds may be issued if:

  • Item shows signs of use
  • Packaging is damaged or incomplete
  • Item is returned outside the 30-day window

Refund Processing

  • Returns are inspected upon arrival
  • You will receive confirmation of approval or denial
  • Approved refunds are issued to the original payment method within 3–7 business days

Payment Disputes & Chargebacks

By completing a purchase, you agree to contact us first to resolve any issue before filing a dispute.

Invalid chargebacks (including claims ignoring this policy) may result in:

  • Denial of future service
  • Submission of this agreement and transaction records to your payment provider

Late or Missing Refunds

If your refund has not posted:

  1. Check your bank / card / PayPal account
  2. Contact your payment provider
  3. Contact your bank (processing delays are common)

Still need help? Contact: taninjdm@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

Typically there should be no need for an exchange. All of our items are brand new and guaranteed to function. All of our used items are vigorously tested and guaranteed to be in like-new working condition. Exchanges are typically special case scenarios or circumstances where you may have ordered the wrong part and need the correct part number.

Exchanges are handled case-by-case only

Eligible scenarios:

  • Incorrect item shipped
  • Verified order error requiring replacement

Shipping returns

Customers are responsible for all return shipping costs

Original shipping fees are non-refundable

We strongly recommend:

Trackable shipping

Shipping insurance for high-value items

TANIN JDM is not responsible for lost or undelivered return shipments

Policy Enforcement

  • We reserve the right to deny returns or refunds that do not meet these conditions
  • Policies may be updated at any time without prior notice

Need help?

Contact us at taninjdm@gmail.com for questions related to refunds and returns.

v1.0 – 2026-04-17

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